Find detailed guidance helping to make your appeal experience hassle-free.

Before proceeding, please check that you are not in a banned group. Being in a banned group may be the reason for your ban, and to resolve this, all you need to do is leave the banned group and you will be automatically unbanned. 

The appeals service can be used to appeal for both in-game bans and Discord bans simultaneously.

- Head to our contacts page on the celestria website and enter your details.
- Answer all questions with as much detail as possible. Be sure to be truthful, and try to remember your reason. If you tell us that you have been banned for no reason but we see that you have been banned for a severe reason, this is likely to result in your appeal being declined instantly. Try to also consider why you should be unbanned - this will help to convince the appeals examiner that you deserve to be unbanned.
- If you do not hear back from us within 7 working days, your appeal has been declined. You are free to try again, though appealing just after having your appeal declined may make it less likely to be successful.


How do I appeal a ban?

View our helpful and simple list below on how to avoid being banned from any Clestria Group game:

- Check you are not in one of our banned groups
- Don’t join using an alternative (alt) account 
- Avoid troll outfits and do not troll
- Do not use exploits in any game, including any Clestria Group games
- Do not use any excessive capitals or try to bypass chat filters
- Do not advertise any other groups in the chat or through clothing items
- Be polite to other players, including staff members
- Do not enter any unauthorised areas or staff-only areas
- Do not cause drama or get into any arguments
- Do not annoy or harass any other players

How do I avoid being a banned group?

Before flying, it is important to check that you are not in any banned groups which may prevent you from joining the game.

A banned group is a group which has broken one or more of the terms and conditions relating to groups laid out by the Celestria Group. You can find the full list of banned groups below.

People who are in banned groups won't be able to join Celestria Group games - you will see a ban message when you try to join any group.

To resolve this, simply leave the banned group and you will be unbanned. Please note that there is no need to open a ticket or contact us about unbanning you after you have left a banned group, as you will be unbanned automatically by the system and will be able to join games once all banned groups have been left. 

What are banned groups?

- Checking in at Ryanair flights is simple and easy! 
- Ensure that you are in the group. To join our group, go to https://www.roblox.com/communities/2575242/Ryanair-TM#!/about and press Join Group.
- When arriving in game, just look out for our bright and bold branding, and you'll be at the right place. 
- Once you arrive at check in, click on the screen to start your seamless check in experience. Click agree to acknowledge that you will not bring any dangerous goods onboard our aircraft. 
- Next, hold your passport out and scan it on the machine, and select the ticket you own. Everyone is given economy for free, but we also offer premium tickets which can be found on the tickets page. A ticket will then print out, at the illuminated blue area which you can click and you can be on your way to your flight!

How do I check in?

- Our value fare is free, and what everyone is guaranteed to receive when you join our flights. This fare does not come with any perks, and includes one cabin bag.
- Our plus fare offers leisure travellers, holidaymakers and city breakers a tailored bundle of travel extras. This fare includes one small cabin bag/20kg Check-in bag, priority boarding, access to a lounge at every airport, and fast track security.
- Our family plus fare is catered to our family groups who wish to have the smoothest travel process with Ryanair. This fare includes the ability to add up to 2 friends or family, one small cabin bag/20kg Check-in bag (each passenger), priority boarding, access to a lounge at every airport, fast track security, and the ability to sit together.
- Our flexi plus fare is our premium fare and is for the most important travellers who want to travel in style! This fare includes one small cabin bag/20kg Check-in bag, priority boarding, access to lounges and exclusive Flexi lounges, and fast track security.

What fare types do we offfer?

- All times displayed are in the current British/Irish timezone.
Please make sure to check the group shout for the most up to date information.

RYANAIR
Monday, 17:45
Stansted -> Asturias 
FR2489

BUZZ
Tuesday, 17:45
Krakow -> Podgorica
FR2878

LAUDA EUROPE
Wednesday, 17:45
Malta -> Venice Treviso 
FR3871

RYANAIR
Thursday, 17:45
Stansted -> Asturias 
FR2489

RYANAIR
Friday, 17:45
Bristol -> Kaunas 
FR8681


BUZZ
Friday, 21:45
Krakow -> Podgorica
FR2878

RYANAIR
Friday, 23:45
Stansted -> Asturias 
FR2650


RYANAIR
Saturday, 15:45
Stansted -> Asturias 
FR2489

RYANAIR
Saturday, 20:45
Leeds-> Girnoa
FR2325

BUZZ
Saturday, 23:45
Krakow -> Podgorica
FR2878

MALTA AIR
Sunday, 14:45
Malta -> Venice Treviso 
FR3871


BUZZ
Sunday, 19:45
Bristol -> Kaunas 
FR8681

RYANAIR
Sunday, 23:45
Cardiff -> Bratislava
FR4760

Flight Times

Group bookings are a specialised service for bookings of 15+ passengers.
Our experienced Marketing team can organise corporate events, school and sporting trips as well as hen and stag parties.

Group bookings are not required for travelling in large groups. It is possible to travel for free on regular scheduled facilitated flights in large groups, though allocated seating, lounge access, dedicated guides and otherties won't be available unless passengers purchase tickets as normal.

A group booking is a flight that either gives priority to your group by allowing you to board first (guarantee seats onboard) and receive services such as access to lounges and guides, or schedules a private flight that only the group will be allowed to board, subject to availability and equipment. 

Our allies are able to request group bookings free of charge at certain intervals.

TO BOOK WITH US
- Make sure that you have 15+ people in your group before contacting us. Numbers below this must use regular scheduled flights.
- Open a ticket on our Discord server where we will be able to give you a quote and discuss your needs.
- If you're not an eligible ally, you will be linked to a payment gateway on ROBLOX.

Group Bookings

Here at Ryanair, we are always accepting new companies to be in partnership with! We accept all types of groups, not just airlines. We are partnered with hospitals, cafes and even schools, so no group is out of bounds!

To begin a partnership with Ryanair, open a ‘Marketing Enquiries’ ticket and our helpful team should send you our guidelines and if you meet them, our Head of Communications will take it further!

We look forward to hearing from you and your group! 

How do you partner with Ryanair?

We are so happy that you have decided to apply for the most realistic airline in ROBLOX! See below for our most frequently asked recruitment questions:

How long until I receive my results?
If you have not heard back from us via direct messages or email in 5 days, then you have unfortunately failed your application with us. You are always welcome to apply again as we do not have an application cool down period. 

Why have I failed?
We cannot disclose the reason you have failed your application due to the amount of applications we get, however it may be due to one of these reasons:
- A lack of detail displayed within your responses
- A lack of knowledge displayed overall
- Grammar isn't up-to the application readers standards
- Failed background checks (reasons on why cannot be disclosed)

What will my training consist of?
Our training is split into two main parts. You will first start with your Safety and Emergency Procedure training which gives you the basic skills to work at Ryanair. Once you have passed this segment, you will then move onto your departmental training which will teach you the needed skills for your department. The training course takes around two weeks to fully complete. 


I have questions about recruitment?

There are a number of different types of special assistance available which can be booked in advance by reaching out to our support team. You must have a disability to be able to request these services. 

To book these services, we recommend that you request these services in a Discord ticket up to 24 hours prior to scheduled flight departure.

If you do not provide 24 hours notice, you will not be able to book that flight and we ask you to look to book an alternative flight.

In order to provide these services, passengers must present themselves at the airport bag drop desk before the closure of bag drop.

Please see below the services we offer for special assistance:
- Passenger with intellectual disability requiring extra crew attention and some supervision (chaperone assistance)
- Passenger with severe impairments requiring staff assistance throughout the airport (wheelchair assistance)


Ryanair Support

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